Excellent Customer Service By. Varun Ojha
Author: Varun Ojha Customer service is an integral part of our company. A customer is vital asset of a company. Without them, a company would not be able to run business. When our customer will be satisfied with us, they will not only help us to grow in our business but also they will recommend us to friends and associates. The practice of customer service should be as present on the showroom floor as it is in any other sales functions and pertinent in the overall company environment. 10 Points of Excellent Customer Service Know who we are, we are in the business to fulfil the needs of customers , and we can only do that if we know what our customers want. When we seriously listen to our customers, they let us know what they want and how we can provide them excellent service. Never forget that the customer pays our bread and butter and makes your job possible. 1. Have to Be a Good Listener...